Frequently Asked Questions

Yes. Anyone who is above the age of 15 and 55 years and earns an income can become a member.

You can register in the following ways:

● Just dial *789*111# and select Option 0 to register in a simple 3-step process or visit our website and follow the directions
● If you are a Vodafone Cash subscriber dial *461# and follow the prompts to register.
● If you are an AirtelTigo money Subscriber, dial *110# and follow the prompts to register.
● To set-up someone on iCARE pension, dial *789*111*3#, choose option 1 and then follow the prompts to complete the process
● Join a savings group. Contact us on 0302738242 for more information on a group near you

Payment can be made through the follow channels;

● Auto debit -Set-up using code, *789*111#
● Mobile Money (Vodafone Cash, AirtelTigo Money)
● Standing order
● Credit or Debit card at www.peoplespension.global

Yes. Your money is safe. Pension schemes operate under the National Pensions Regulatory Act, 2008 (Act 766) and are strictly regulated by the NPRA. Investment activities are highly regulated to avoid the loss of money and to prevent fraud by the separation of investment, administration, and custody functions.

Yes, the money will be collectively invested, and members receive the returns on the investments. The goal is to maintain at least purchasing power or in other words to realize returns that are higher than inflation. This pension product does not guarantee a certain return.

You can check your expected pension amount by downloading the pension calculator on google play store. In a few easy steps, the calculator gives you an estimate of the income you will get once you retire.

Yes. Members can review their contributions as often as they wish. However, it is advisable to review it upwards as the more you save the more you get.

You can check your account statement by dialling *789*111# and following the prompts. You can also log into our member portal at peoplespension.global

Yes. Members can withdraw the funds in the savings component of their account 6 months
after their initial contribution.

You can send us an email at info@peoplespensiontrust.com or call the call center 0302738242
to update your records.

To communicate a complaint, please call our call center on 0302738242 or send us a mail
info@peoplespensiontrust.com