Peoples Pension Trust Limited (“Peoples Pension Trust,” “we,” or “us“) knows that you care how Personal Information about you is collected, used, shared, and stored. “Personal Information” means information which personally identifies you. “Affiliate” means a company which we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us.
We are committed to protecting our customers’ Personal Information. This Privacy Policy explains what Personal Information we collect about you when you use our website: www.peoplespension.global (the “Service”); whom we share it with; and how you can control the collection, correction and/or deletion of Personal Information.
This Privacy Policy should be read along with our Terms of Use and all other operating rules, policies and procedures and additional terms and conditions published on our Website (all of which are incorporated by reference) which govern your use of our Website and Service. Capitalized terms, if not defined in this Privacy Policy, are defined in the Agreement.
Peoples Pension Trust complies with the data protection frameworks as set forth by the Ghanaian Data Protection Commission regarding the collection, use, and retention of personal data. Peoples Pension Trust adheres to industry best practices and is committed to providing its users with sufficient notice, choice, security, data integrity, access, and enforcement of data protection principles and standards.
Personal Information We Collect, or You May ProvideYou provide us with the following Personal Information when you register to be a User:
- Your full name
- Your email address and telephone number
- Your date of birth
- Nationality
- Photo identification document
- Your bank account information
If you join as a Merchant or corporate account holder, you will provide us with the following Personal Information in addition to the Personal Information you provide when you register to be a User:
- Your registered business name and address.
- Your Tax ID and company registration number.
- Your contact information such as telephone number and email address.
- Your bank account information.
You may be asked for additional personal information in order to validate your identity. We may obtain address information about you from third-party sources for fraud prevention or legal compliance.
We may collect Personal Information from you as a result of your email communications with us or your public media posts which we may retain along with our responses. Any Personal Information you publicly post online is without any expectation of privacy or confidentiality.
We may also sometimes collect and disclose information about how users use our Website, such as tracking unique views received by pages of the Website or the domains from which users originate. This information is not personally identifiable.
Information We Share With Service Providers or Joint MarketersWe may disclose all of the information we collect, as described above, to our Affiliates and third-party entities that perform services on our behalf or with whom we partner or are affiliated with in connection with the services we provide to you. This may include financial service providers who provide services to us, those who assist us in preparing and mailing statements, responding to customer inquiries, performing marketing services for us, and financial institutions that are not our Affiliates with whom we jointly offer financial products or services. You do not have the right to opt out of the disclosure of this information.
How We Use Your Personal InformationWe use your Personal Information to operate, maintain, and provide the Service and conduct our business. This includes, but is not limited to:
- Registering you as a User and identifying you when you sign in to your account.
- Administering your account or funds.
- Responding to your inquiries, customer service requests, and complaints.
- Verifying activity as we deem necessary.
- Sending newsletters or other promotional communications.
- Conducting research and analysing data to improve our Service or customise our communications with you.
- Communicating with you regarding your account and services.
We will share your Personal Information with third parties only in the ways described in this Privacy Policy. We do not sell your Personal Information to third parties.
We may share your Personal Information:
- As required by law, such as to comply with reporting requirements, a subpoena, or similar legal process.
- In connection with investigations of fraud, intellectual property infringement, piracy, unlawful activity, or where we believe it is reasonably necessary to protect or enforce our rights and protect your safety or the safety of others.
- With any other user, contributor, campaign owner, or third party where you have provided prior consent.
If Peoples Pension Trust is involved in a merger, acquisition, sale of all or part of its assets, or bankruptcy, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
How We Store and Protect Your Personal InformationWe may store Personal Information in locations outside our direct control, including servers or databases managed by hosting providers.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once received. However, no method of transmission over the Internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.
If you have any questions about security on our website, please contact us at: info@peoplespensiontrust.com
Compromise of Personal InformationWe will promptly notify persons whose Personal Information is compromised. Notwithstanding this, Peoples Pension Trust does not accept liability for any unintentional disclosure or disclosure resulting from a security breach of our systems or facilities.
User Access and ChoiceWe will retain your Personal Information for as long as your account is active or as needed to provide you services. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Notification, Electronic Communication and Opt-OutYou consent to our using your email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. You may not opt out of some Service-related communications. You can change the frequency of many Service-related communications by adjusting the settings in your account preferences.
Upon registration, or in other areas of the Website, you may choose to receive periodic messages from us, including changes to features of the Service, newsletters, promotions, and special offers. If you choose to subscribe to these communications, we will use your name and email address to send them to you.
Out of respect for your privacy, you may choose to stop receiving newsletters or marketing emails by following the unsubscribe instructions included in those emails, updating your email preferences, or contacting us at: info@peoplespensiontrust.com
Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
Changes to Our Privacy PolicyIf we make material changes to our privacy policies and procedures regarding the collection, use, or disclosure of your Personal Information, we will post a notice of those changes on our Website or notify you by email sent to the email address associated with your account. This notification will explain what information we collect, how we use it, and under what circumstances we may disclose it before the changes become effective.
You are bound by changes to this Privacy Policy when you continue using the Website after such changes have been posted. We encourage you to periodically review this page for the latest information regarding our privacy practices.
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If you have any questions about this Privacy Policy or the services provided on our website.
